In this insightful episode of Contractor Talk with Richie Kidwell, we delve into the nuanced world of restoration contracting, focusing on one of the most critical components of any home: the roof. Join us as the ever-stylish Hans Kennon, an attorney with a wealth of experience and a keen eye for fine suits, shares his expert advice on how roofers can effectively approach homeowners who are facing the need for a roof replacement due to damage or an open insurance claim. From understanding the homeowner's perspective to navigating the complexities of insurance claims, Hans offers valuable strategies to ensure that roofers can propose solutions that are both empathetic and effective. Whether you're a seasoned contractor looking to refine your approach or just entering the field of restoration contracting, this episode is packed with actionable insights that will help you elevate your client interactions and business practices. Tune in to "Raising the Roof" and discover how to build trust and deliver excellence in every homeowner negotiation.